Poloniex stopped trading and withdrawals until customers updated their information

The Poloniex LLC Cryptocurrency Exchange stopped the trade and withdrawals until its customers upload new documents required for account verification.
This has led to serious concerns among a large number of Boston-based cryptocurrency customers that they will not be able to withdraw their funds.
In a tweet in the social network, the cryptographic exchange owned by Goldman Sachs said that the funds will be secure and available at any time after filling in the required documents for accounts verification, Bloomberg writes.
This, however, did not completely reassure all customers who asked what would happen to the funds of those who failed to verify themselves?
In a post on May 27, in their website, Poloniex said that as all registered businesses operating with funds, Poloniex are subject to regulation and must abide by the laws.